Return & Exchange Policy

1. We aim for 100% customer satisfaction. If unsatisfied, you may request a return or exchange.
2. Returns/exchanges are accepted within 7 days of delivery.
3. Products must be mostly unused (at least 90% content intact).
4. Requests are processed within 3–5 working days.
5. Original delivery charges are non-refundable.
6. Customer bear delivery costs for return and exchanges.
7. Orders above Rs. 5,000 are eligible for exchange only, not refunds.

In case of damage or wrong product

• In cases of damage, leakage, or receipt of the wrong product, we will cover all delivery charges related to the return or exchange.
• However, in the case of damage or leakage, customers are required to provide authentic proof, such as a video recorded while opening the parcel and/or clear product recording.
• Without valid proof, claims for damage or leakage may not be accepted.